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At Lucigen, we love science.

Honestly. Fairly. Respectfully. That’s how all of us on the Lucigen team strive to work and collaborate every day. Located in the biotech hub of Madison, WI, Lucigen might just be the right fit for you. Here are some reasons why:

Transformative products, transformative careers
We are proud to provide quality products that help researchers delve more deeply into the important human health issues of our world and often at the most basic level of all DNA. All employees have the potential for career development within the organization.

Innovation doesn’t always come in a suit and tie
Lucigen employees enjoy a casual work environment with an open floor plan. Independence, innovation, teamwork, and open communication are all encouraged under a corporate philosophy that stresses, “Do the Right Thing.” Our Community Service Campaign means we get to live that motto in and out of the office.


Earned Time Off (and those important things called benefits)
Lucigen provides a generous and flexible ETO package so that traveling the world, enjoying the beach with friends and drinks, or snuggling up at home with the dog for a “staycation,” are among the many options for a positive work-life balance. Lucigen provides a competitive compensation and benefits plan that includes:

  • Health Insurance
  • Dental, Vision Insurance
  • Life, Short-Term and Long-Term Disability Insurance
  • Flex Spending
  • 401(k) with Company Match
  • Flexible Work Schedule
  • Tiered ETO (Earned Time Off)

Madison: By The Numbers
#1 - “Top 100 Places to Live” (Liveability)
#1 - “Greenest Cities in America” (Nerdwallet)
#2 - “Best Cities for Families” (Wallethub)
#2 - “Top 10 U.S. Cities for Live Rock Music” (Songkick)
#3 - “Top 10 Healthiest Cities” (Liveability)
#3 - “10 Best Places for Pets to Live” (Trulia)
#4 - “Top U.S. Cycling Towns” (USA Today)
#5 - “America's Best Cities for Young Professionals” (Forbes)
Top 10 - “Top 10 Happiest Cities” (National Geographic)
#15 - “Best Places for Education” (Forbes)
5 area lakes
9 biotech companies in the list of Madison's top 100 companies
200 biking and hiking trails
260 parks (for both the human and canine residents among us)

Current Open Positions:

Senior Scientist, Bioinformatics

Technical Support & Application Scientist

Inside Sales Representative

"Lucigen is a customer-centric company that provides important technology to life science innovators. Whoever is selected for these roles will be joining a great organization."

- Michael Chambers, CEO, Aldevron

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Senior (Sr.) Scientist, Bioinformatics

Lucigen, now a part of LGC Genomics, has an opportunity for a Sr. Scientist, Bioinformatics to join our dynamic and rapidly expanding team. The Sr. Scientist will engage with a global multi-disciplinary organization to provide knowledge leadership in our sequencing services and product development initiatives. While serving as a key contributor to NGS data analysis, the Sr. Scientist will also participate in driving organizational thinking around bioinformatics and analysis pipeline development to meet roadmap objectives across the entire portfolio in molecular analysis.

The Sr. Scientist, Bioinformatics will have responsibility for providing direction and focus to meet or exceed the LGC Genomics business unit objectives as follows:

Innovation and Product Commercialization
  • Collaborate with product management and R&D leadership in developing program goals and objectives across the Genomics business unit
  • Serve as cross-functional subject-matter expert in product/pipeline development from feasibility to market launch
  • Collaborate with business and operational leaders to assess new technology and new product or process capabilities, matching them to the needs of the company
  • Contribute to ideation/problem solving to frame key customer problems and propose solutions
  • Identify collaboration opportunities with universities, research institutions, and start-ups
  • Interact with remote technical teams and production factories to support sequencing services and launching new products
  • Design and plan product, process, or assay development and qualification activities, specifically for NGS product development and custom NGS projects
Scientific Expertise
  • Bring a deep understanding of bioinformatics, molecular biology, and NGS platforms/products
  • Demonstrate a thorough understanding of NGS methods, platform-specific capabilities, and data interpretation
  • Bring a proven record of success in a data production environment: generate, optimize, and maintain scripts for routine NGS data processing
  • Use hands-on experience analyzing and managing large-scale genomic data to achieve business unit objectives
  • Contribute experience with multiple sequencing/molecular analysis systems and technology platforms (ie, NGS, PCR, array)
  • Stay abreast of scientific/technological developments through participation in scientific meetings/seminars and through regular scientific review
Strategic Acumen
  • Gain alignment to support goals by integrating R&D and other disciplines such as Marketing and Product Management using a partnering and consultative approach
  • Effectively engage as an external liaison with customers to grow new Genomics business opportunities
  • Work across cross-functional teams in Operations to ensure the successful implementation of pipeline development into production environments while meeting all necessary regulatory and quality requirements
  • Build a scalable and flexible data production environment
  • Build domain bench strength and engage associates to optimize output of new commercial content
  • Contribute to a great team and great culture across Genomics business unit
  • Engage peers and network and attract like-minded talent to continue to develop the Genomics organization
  • Inspire, influence, and empower employees across both direct and indirect teams globally
  • Supervise or mentor more junior scientists
  • Provide technical training as needed
Minimum Qualifications
  • Master's degree in molecular biology, genetics, bioinformatics, biostatistics, computational biology, or a related field with at least 5 years' NGS laboratory experience or PhD in bioinformatics and 1-3 years of experience
  • Familiarity with human and mammalian genomics, standard genomic databases (UCSC, EnsEMBL, NCBI), formats, and tools
  • Proficiency in python, ruby, perl, or another high-level scripting language
  • Familiarity with UNIX-based operating systems, shell scripting, and pipeline development
  • Experience in handling databases (MySQL, Oracle) and statistical programming (SAS / R)
  • Experience in building algorithms and/or customizing existing algorithms for NGS data analysis
  • Hands-on experience with genome alignment, mapping, variant calling and annotation tools
  • Demonstrated passion and enthusiasm for an organization's vision; strong track record of motivating, leading, and empowering others to achieve organizational goals
  • A partnering, consultative, and open manner
  • Aptitude to work in a complex and rapidly growing company
Preferred Qualifications
  • Familiarity with analysis of plant genomes
  • Hands-on experience with DNA sequencing library preparation and sequencing on Illumina sequencer

Interested candidates should submit their resume to hr@lucigen.com with Job #018120W in the subject line.


Technical Support & Application Scientist

Lucigen seeks an analytical and customer-focused technical support & application scientist to provide expert technical troubleshooting solutions to customers in multiple stages of the sales cycle (evaluation, validation, or post-sale). Additional responsibilities for the position include:

  • Support customer inquiries through telephone, e-mail, fax, or visits to customer labs
  • Comply with Lucigen's quality system and regulatory requirements associated with customer support and complaint handling; ensure completeness and accuracy (quality) of contact and product logging in the complaint handling system
  • Perform laboratory work to identify root cause of customer technical issue, prepare for workshop or training, evaluate a new Lucigen product or application, or evaluate a competitor's product
  • Review marketing material for technical accuracy, including user's manuals, product brochures, communication to customers, and other technical documents as they occur
  • Monitor and report competitor activities, technical developments, and trends
  • Serve as a resource to the product development, marketing, and sales teams, as assigned by supervisor
  • Understands and complies with ethical, legal, and regulatory requirements applicable to our business
  • Produce and help maintain an archive of customer-facing material including but not limited to: application notes, white-papers, posters, marketing content for videos and presentations
  • On occasion, represent Lucigen at conferences, shows, workshops and seminars domestically or internationally, as necessary
  • Support field-marketing activities such as workshops, focus groups and beta test programs to gain customer feedback

This position requires a B.S. or B.A. (M.S. or Ph.D. preferred) degree in a life sciences-related discipline. Additional requirements include:

  • Technical competency to understand and to clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge; to troubleshoot and to provide information back to the customer in a helpful, courteous, positive and professional manner
  • Minimum of 3 years lab experience with proven knowledge and understanding of molecular biology, cell biology, and related fields; previous experience working with customers in technical services position preferred
  • Understanding of genomics, proteomics, and molecular biology products in general, with a strong focus and knowledge in next generation sequencing technology preferred
  • Strong commitment to customer service
  • Excellent communication skills, both verbal and written
  • Demonstrated strong presentation skills
  • Knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently with minimal supervision and with other team members in a cooperative and consultative manner
  • Well organized, able to multi-task as needed, and flexible in accommodating customer needs
  • Aptitude to work in a complex and rapidly growing company
  • Results-oriented ensuring targets are met on time and on budget
  • Must be highly accurate and detail-oriented
  • Experience working with information technology including database software

Interested candidates should submit their resume to hr@lucigen.com with Job #018110W in the subject line.


Inside Sales Representative

Lucigen seeks a self-motivated and attentive team player to serve as an inside sales representative leading customer onboarding, customer support, and customer satisfaction efforts for Lucigen's products and services. Additional responsibilities include:

  • Work closely and in collaboration with Field Sales and B2B team to enhance working relationships with key accounts
  • Assist in profiling accounts and generating leads; collaborate effectively with the entire sales organization to bring potential opportunities to closure
  • Effectively handle inbound, unsolicited prospect calls and triage to appropriate sales rep or manager when necessary
  • Follow up on new customer leads, sample requests, webinars and tradeshow leads to ensure touch point with all customers for cross selling ("warm up" leads for Field Sales)
  • Engage with existing customers and inbound qualified sales leads, and guide customers to the products that best meet needs
  • Enter new customer data and update changes to existing accounts in the customer database (CRM)
  • Cold-call (telephone) prospects generated by external sources, identify leads, and initiate contact to generate knowledge about landscape
  • Provide interim territory coverage as a sales representative as needed within assigned region
  • Support Marketing, Field Sales, and the B2B team with necessary technical and business content to create a competitive differentiation and deliver solutions that meet or exceed customer expectation
  • Capture voice of customer and share with appropriate stakeholders (marketing, R&D, sales, etc.); establish and maintain ongoing communication and operational mechanisms to ensure collaboration and exchange of appropriate information (customer insights, market trends, and competitive data)
  • Establish and maintain strong, positive, productive relationships with customers, including management and purchasing contacts; nurture and grow client relationships at the appropriate levels
  • Leverage marketing resources, such as flyers, posters, application notes, and other applicable materials, to heighten customer's awareness of Lucigen's products and services
  • Manage opportunities using CRM to document customer information and track opportunities
  • Provide general intelligence on key competitors
  • Organize and host client visits as required
  • In partnership with Marketing, support initiatives for social selling and outbound projects, including but not limited to LinkedIn, e-blasts, tradeshows, and (web) conferences; may attend tradeshows and conferences as required from time to time
  • Work with Manager on customer-focused initiatives to improve the efficiency and effectiveness of the inside sales team
  • Provide interim territory coverage as a sales representative within assigned region as needed

This position requires a bachelor's degree in business, marketing, or equivalent with a minimum of 3 years of experience in sales, account management, or customer service. Additional requirements include:

  • Experience in the life science industry preferred
  • Demonstrated skill set in effective sales process and deal closure
  • Proven, effective time management, reporting , prioritization and delegation skills
  • Outstanding influencing, interpersonal, and networking skills to drive successful relationship building
  • Strong critical thinking and analytical skills, with demonstrated experience reporting and tracking sales metrics
  • Solid understanding of ERP systems, preferably using Microsoft Dynamics GP, and advanced knowledge of Microsoft Office products and a CRM system
  • Excellent written and verbal communication and listening skills; ability to effectively listen, acknowledge, and show calm when dealing with customers and company personnel on all level issues/complaints
  • High-energy and positive "can-do" approach when dealing with internal and external customers
  • Demonstrated excellent organizational, problem solving, and decision making skills while working under pressure
  • Ability to work autonomously and to travel as needed
  • Aptitude to work in a complex and rapidly growing company
  • Results-oriented, ensuring targets are met on time and on budget
  • Demonstrated good professional judgment and reliability
  • High accuracy and detail-orientation
  • Excellent oral and written communication skills

Interested candidates should submit their resume to hr@lucigen.com with Job #017340W in the subject line.


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