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Careers

JOIN THE LUCIGEN TEAM!

At Lucigen, we love science.

Honestly. Fairly. Respectfully. That’s how all of us on the Lucigen team strive to work and collaborate every day. Located in the biotech hub of Madison, WI, LGC-Lucigen might just be the right fit for you. Here are some reasons why:

Transformative products, transformative careers
We are proud to provide quality products that help researchers delve more deeply into the important human health issues of our world and often at the most basic level of all DNA. All employees have the potential for career development within the organization.

Innovation doesn’t always come in a suit and tie
LGC-Lucigen employees enjoy a casual work environment with an open floor plan. Independence, innovation, teamwork, and open communication are all encouraged under a corporate philosophy that stresses, “Do the Right Thing.” Our Community Service Campaign means we get to live that motto in and out of the office.

 

Earned Time Off (and those important things called benefits)
LGC-Lucigen provides a generous and flexible ETO package so that traveling the world, enjoying the beach with friends and drinks, or snuggling up at home with the dog for a “staycation,” are among the many options for a positive work-life balance. Lucigen provides a competitive compensation and benefits plan that includes:

  • Health Insurance
  • Dental, Vision Insurance
  • Life, Short-Term and Long-Term Disability Insurance
  • Flex Spending
  • 401(k) with Company Match
  • Flexible Work Schedule
  • Tiered ETO (Earned Time Off)

Madison: By The Numbers
#1 - “Top 100 Places to Live” (Liveability)
#1 - “Greenest Cities in America” (Nerdwallet)
#2 - “Best Cities for Families” (Wallethub)
#2 - “Top 10 U.S. Cities for Live Rock Music” (Songkick)
#3 - “Top 10 Healthiest Cities” (Liveability)
#3 - “10 Best Places for Pets to Live” (Trulia)
#4 - “Top U.S. Cycling Towns” (USA Today)
#5 - “America's Best Cities for Young Professionals” (Forbes)
Top 10 - “Top 10 Happiest Cities” (National Geographic)
#15 - “Best Places for Education” (Forbes)
5 area lakes
200 biking and hiking trails
260 parks (for both the human and canine residents among us)

Current Open Positions:

Inside Sales Representative


See what employees think about where we work!


"Lucigen is a customer-centric company that provides important technology to life science innovators. Whoever is selected for these roles will be joining a great organization."

- Michael Chambers, CEO, Aldevron


 

Inside Sales Representative

Lucigen, now a part of LGC, Biosearch Technologies, is looking for an Inside Sales Representative to join our U.S. inside sales team. The Representative will assist the sales organization with customer-focused efforts and programs to create and drive opportunities in targeted regions and/or accounts and provide excellent support to new and existing customers.

The Inside Sales Representative will have responsibility to meet or exceed the LGC Genomics business unit objectives as follows:

Customer Focus
  • Work closely and in collaboration with Field Sales and B2B team to enhance working relationships with key accounts
  • Engage with existing customers and inbound qualified sales leads, and guide customers to the products that best meet needs
  • Support Marketing, Field Sales, and the B2B team with necessary technical and business content to create a competitive differentiation and deliver solutions that meet or exceed customer expectation
  • Establish and maintain strong, positive, productive relationships with customers, including management and purchasing contacts; nurture and grow client relationships at the appropriate levels
  • Provide interim territory coverage as a sales representative as needed within assigned region
  • Organize and host client visits as required
  • Work with Manager on customer-focused initiatives to improve the efficiency and effectiveness of the inside sales team
Sales Development
  • Effectively handle inbound, unsolicited prospect calls and triage to appropriate sales rep or manager when necessary
  • Follow up on new customer leads, sample requests, webinars and tradeshow leads to ensure touch point with all customers for cross selling ("warm up" leads for Field Sales)
  • Assist in profiling accounts and generating leads; collaborate effectively with the entire sales organization to bring potential opportunities to closure
  • Cold-call (telephone) prospects generated by external sources, identify leads, and initiate contact to generate knowledge about landscape
  • Provide general intelligence on key competitors
  • In partnership with Marketing, support initiatives for social selling and outbound projects, including but not limited to LinkedIn, e-blasts, tradeshows, and (web) conferences; may attend tradeshows and conferences as required from time to time
Data Management
  • Capture voice of customer and share with appropriate stakeholders (marketing, R&D, sales, etc.); establish and maintain ongoing communication and operational mechanisms to ensure collaboration and exchange of appropriate information (customer insights, market trends, and competitive data)
  • Enter new customer data and update changes to existing accounts in the customer database (CRM)
  • Manage opportunities using CRM to document customer information and track opportunities
  • Leverage marketing resources, such as flyers, posters, application notes, and other applicable materials, to heighten customer's awareness of Lucigen's products and services
Minimum Qualifications
  • A bachelor's degree in Life Sciences (preferred), Business, or Marketing
  • A minimum of 3 years of experience in sales, account management, or customer service
  • Experience in the life science industry strongly preferred; specific areas of knowledge to focus on molecular biology
  • Demonstrated skill set in effective sales process and deal closure
  • Proven, effective time management, reporting , prioritization and delegation skills
  • Outstanding influencing, interpersonal, and networking skills to drive successful relationship building
  • Strong critical thinking and analytical skills, with demonstrated experience reporting and tracking sales metrics
  • Solid understanding of ERP systems, preferably using Salesforce.com CRM, and advanced knowledge of Microsoft Office products
  • Excellent written and verbal communication and listening skills; ability to effectively listen, acknowledge, and show calm when dealing with customers and company personnel on all level issues/complaints
  • High-energy and positive "can-do" approach when dealing with internal and external customers
  • Demonstrated excellent organizational, problem solving, and decision making skills while working under pressure
  • Ability to work autonomously and to travel as needed
  • Aptitude to work in a complex and rapidly growing company
  • Results-oriented, ensuring targets are met on time and on budget
  • Demonstrated good professional judgment and reliability
  • High accuracy and detail-orientation
  • Excellent oral and written communication skills

Interested candidates should click here to apply online for this job.


 

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